Our Customer's Reviews
We value our customer's reviews and want to share their experiences with you!
10/15/24- Sue F "Excellent communication, service and helpful. They were all very good at answering questions. Can't wait for the summer. Thanks Adam and Sue!"
10/11/24- Michael T "I have owned numerous boats through the years and finally decided to buy a new pontoon boat. The Boat Dock gave me a good trade in for my boat , did a great job on all aspects of the sale. I even changed my mind on the boat model I wanted at the last minute and they handled it with no difficulties. Salesman Scott Miles is an honest, knowledgeable, fair, and patient professional. Sue Gardner was also very good when I signed all the paperwork. Service department to top notch and will do whatever you need for your boat. Highly recommended business!"
10/7/24-Jason F "I purchased a tracker pro guide 175 from the boat dock. After bouncing back and fourth several times they stuck with me and sold me the boat that fit my needs. I highly recommend them and will purchase my next from them as well."
9/29/24- Ryan N "Scott was great. Super helpful and easy to work with."
9/8/24- Hop "We were looking for our first pontoon boat, have had bass boats before. They have a great selection and were extremely friendly. From start to finish my wife and I are very happy with the staff here."
9/3/24- Tara H "Easy to work with. Very knowledgeable."
8/30/24-Alison B "We’ve purchased a camper and now a boat and are very satisfied with our purchases and the service!"
03/16/24- Douglas W (Decatur, IL)- " Great people and a great atmosphere since we walked in."
7/3/24- Victoria W "Our experience was above what anyone would ever expect. Sales was not high pressure or rushed. The process was straight forward and honest. Finance was just as wonderful, Sue was pleasant and patient with my questions and changes. We traveled 180 miles to look at the pontoons, best move we ever made. Thank you?
The above post was about 7 weeks ago, Scott was amazing in sales and met us at the door and called us by name, WOW. We told him we had an appointment with service. We were having an issue with the bilge pump and needed the break in oil changed. Service had a bay waiting on us and got us in immediately! They had the problem corrected and the oil changed in no time. The Boat Dock has amazing service after the purchase. We are so happy we came to The Boat Dock to make our purchase. Well worth the 3 hour drive. This is to be our forever tritoon, but if not we will buy again from The Boat Dock."
03/16/24- Douglas W (Decatur, IL)- " Great people and a great atmosphere since we walked in."
3/15/24- Peter D (Bloomington, IL)- " Wonderful experience from start of the pick-up. Very patient process we left with a lot of confidence as first-time owners."
2/28/22- Gary W. "Very happy with service and quality products from The Boat Dock. This is the 3rd boat I have purchased here. Would recommend The Boat Dock for all your outdoor needs."
10/20/21- Donald H (Roodhouse, IL)- "I was looking for a bass boat and it was nice looking and good quality." (2022 Tracker Pro Team 175TXW)
8/18/21- (Centralia, MO) -"T Barnes was very helpful, patient, and informative. Great job during the walk through and we will definitely buy here again."
7/3/21- Braden B (Greenview,IL)- "The Tracker Pro Team 175TF was exactly what I wanted to purchase and had all the options that I had to have. The price was the best I'd seen and the staff was friendly and super knowledgeable."
6/12/21- Margaret S (Decatur, IL)-"JD, Sue, and Mike were all great! We enjoyed the whole process!"
5/19/21- Michael L (Decatur, IL)- "I wanted to give a shout-out to the staff at The Boat Dock. They helped me order my new boat (first one ever) and then prepared it in the time frame promised-even during the Covid delays. They also coached me up on boat safety and operation to help reduce my learning curve and my anxiety about being new to boating. Especially, thanks to Adam Walters for walking me through the entire process and for being patient as I asked non-stop questions. The entire process went more smoothly than I could have expected."
4/15/21- Brian P (Smithton, IL)"-I have heard good things about this dealership and the salesman (JD) was very good to work with."
3/7/21- Melinda R (Rushville, IL) -The Sun Tracker PB 24XP3- "We love the looks of it and what we have read about it. It fits all of our ideas of what we fully wanted in a boat."
2/9/21- Chris C (Chatham, IL)- "Great sales and excellent service- very happy"
10/14/20- Kathy C (Naperville, IL) -"Very personable, knowledgeable, and friendly. They walked us through everything on the pontoon boat."
8/1/20- Brett S (Decatur IL)- "My wife saw the 2020 TAHOE 2150 on the internet and fell in love."
7/15/20- Scott & Cindy M ( Springfield, IL)-" We moved to Lake Springfield and started researching boats. We saw a few online here and visited. Scott was very helpful and Mike Ratts was great. We are so excited to be boat owners!"
6/19/20- Matthew F (Havana, IL)- "This was our second boat from here and we went with a larger pontoon and motor. We chose to do business here because of the service we have received prior."
5/8/20 Chris F(Cisne, IL)-"We looked online at boats, contacted three different dealers and Scott was the only salesman who followed through. We have a Tracker dealer 1.5 hours from us but the three hour drive here was worth it, good people."
3/13/20-Ricky L-(Springfield, IL) -"My husband has been window shopping here for years. I said 2020 he was going to get a new boat and the dear wife I am, got it for him"
5/24/19- David S-" Sales and check out staff were very helpful and understanding of our needs"
3/18/19- Brandon B-"Scott was amazing and the entire team was incredible while purchasing my 2019 Sun Tracker Party Barge 18 DLX"
3/11/19- Ken N-"Great Experience, we love our Sun Tracker Party Barge 20DLX!"
3/12/19- Steve K-"Tyler and his whole crew were great to deal with. I highly recommend The Boat Dock!"
3/11/19- Ken N-"Great Experience, we love our Sun Tracker Party Barge 20DLX!"
2/1/19- Richie V-" It's the most beautiful boat dealership in sales and service I've ever seen with extremely polite employees"
11/26/18- Chris J-"I have dealt with many marine dealers over the years. Some good. Many not. I had to get a new engine 200 hp last year and the boat dock was second cheapest I found in country and close to home , 800 buck difference versus 8 hr drive. I have had a couple service trips and it has been pleasant each time. I have in the past dealt with terrible dealers and good ones but more bad than good. I’d recommend these folks to anyone based on my experiences this last year in our area."
