Boat Service in Springfield, IL
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The Boat Dock Service Department
At The Boat Dock, we’re proud to have more certified technicians than most of the other dealerships in the area combined. Our factory-trained team knows how to get your boat, engine, or trailer back in tip-top shape quickly and correctly. We make it a priority to start diagnosing your boat within 24 hours of drop-off or scheduling an On-Water Service call.
Our service department is as big as our commitment to you—spanning over 15,000 square feet with 12 service bays, 8 expert technicians, and 5 support staff including Service Advisors, Parts and Warranty Coordinators, and Managers to make sure everything runs smoothly.
Why Choose Us?
- FREE Storage: Yep, you heard that right! If you get your fall service or winterization (with shrink wrap) done here, we’ll store your boat for free. Our storage area is fenced, gated, locked, and monitored by security cameras, so your boat’s in good hands.
- We Truly Care: We’re not just your service team—we’re your neighbors and friends. If we make a mistake (hey, we’re human), we’ll make it right because we believe it’s what you do next that really counts.
- Award-Winning Service: We’re honored to have won the Customer Satisfaction Award from Mercury Marine, Crownline, Cobalt, and White River Marine Group, plus several People’s Choice Awards from our community.
- Free Inspections: When your boat arrives, we’ll check it over—tires, lights, trailer jacks, winches, props, brake fluid, kill switch, tie-downs, grease fittings, and more—all at no charge to you.
- We Fix It All: If it can break, we can fix it. From boats to motors to trailers, we’ve got the tools, training, and know-how to handle just about anything.
- Convenience: Can’t get your boat to us? We offer pickup and delivery for a fair fee. And if you need help at the lake, we provide On-Water Service right at your dock.
What We Offer
- Diagnostics & Repairs: Weird noises? Something not working right? We’ll figure it out and fix it fast.
- Routine Maintenance: Oil changes, filters, gear lube, tune-ups—you name it.
- Seasonal Care: Winterization, spring startups, and shrink wrapping.
- Fiberglass & Gel Coat Repairs: Big or small, we’ll get it looking like new.
- GPS & Fish Finder Installs: We’ll make sure you’re navigating like a pro.
- Lake Calls: Dockside maintenance and repairs, so you don’t have to lift a finger.
- Pick up and Delivery: We can pick and/or deliver your boat for a fair fee.
- Indoor and Outdoor Storage: Keep your boat safe and sound during the off-season.
At The Boat Dock, we’ve been at this for over 30 years. As a Top 20 dealer with the world’s leading boat and engine brands, we’re fully bonded and insured—and we mean it when we say we’ll do what we promise.
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If you want service from folks who care as much about your boat as you do, give us a call today. At The Boat Dock, we’re here to keep you on the water and loving every minute of it.
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